Q: Are the products available on your site genuine?

WholesaleKW.com prioritizes authenticity and quality for your beauty and personal care needs. Guaranteed Genuineness: We source products directly from authorized suppliers, our partners guarantee the authenticity of all products, ensuring you receive 100% authentic products. Diligent Storage: WholesaleKW.com diligently stores products under perfect conditions, being careful that the product is not exposed to sunlight or heat, which preserves the integrity and performance of the product. Long-Lasting Experience: This ensures you get the quality and long-lasting experience from the product you expect.

Q: Do you have a physical store?

We’re an online-only retailer. This means that we don’t have any physical stores, and as policy, we don't offer customers product pick up in our location. If you have questions about a product, our friendly Customer Service team is here to help. You can contact us by submitting a request below. Don’t forget, we offer free returns and exchanges!

Question 1

Are the products available on your site genuine?

Accepted Answer

WholesaleKW.com prioritizes authenticity and quality for your beauty and personal care needs.

Guaranteed Genuineness: We source products directly from authorized suppliers, our partners guarantee the authenticity of all products, ensuring you receive 100% authentic products.

Diligent Storage: WholesaleKW.com diligently stores products under perfect conditions, being careful that the product is not exposed to sunlight or heat, which preserves the integrity and performance of the product.

Long-Lasting Experience: This ensures you get the quality and long-lasting experience from the product you expect.

Question 2

Do you have a physical store?

Accepted Answer

We’re an online-only retailer. This means that we don’t have any physical stores, and as policy, we don't offer customers product pick up in our location.

If you have questions about a product, our friendly Customer Service team is here to help. You can contact us by submitting a request below. Don’t forget, we offer free returns and exchanges!

Question 3

How does the "Buy More, Save More" program work?

Accepted Answer

The "Buy More, Save More" program rewards you for stocking up on your favorite items! The more items you add to your cart, the greater the discount you'll receive on your entire purchase. Specific details will vary depending on the promotion, but you'll typically see breakdowns like:

Buy 2 Get 5% Discount
Buy Above 50 KD Get 7% Discount
Buy Above 75 KD Get 10% Discount

We'll clearly display the discount tiers and qualifying requirements on the product pages and throughout the checkout process.

Question 4

How do I see the discount reflected in my cart?

Accepted Answer

The discount will automatically be applied to your cart total once you reach the qualifying number of items.

Question 5

Can I combine the "Buy More, Save More" offer with other coupons?

Accepted Answer

In most cases, you cannot combine the "Buy More, Save More" discount with other store-wide coupon codes. However, you can still benefit from any applicable manufacturer coupons or specific product promotions that stack with the program.

Question 6

What if I remove an item from my cart and it falls below the discount threshold?

Accepted Answer

If you remove an item from your cart and it disqualifies you from the current discount tier, the discount will automatically adjust to reflect the new total and applicable offer.

Question 7

When will I receive my order?

Accepted Answer

Place the order by 12.00 pm and receive it on the same day.

Question 8

Any question?

Accepted Answer

You can contact us through our contact page! We will be happy to assist you.

Kenzo

Frequently Asked Questions